We examine the root causes of billing errors and their potential impact. Tried and tested techniques are described for assessing current performance levels, setting appropriate performance targets, and managing the technology and business processes to achieve an optimal level of revenue assurance. The business case for implementing and maintaining a revenue assurance function is examined and examples of current regulation and the obligations placed on operators are described. In sessions, leaders will combine formal classroom presentation with case studies and attendee involvement through Regtone. Participants will walk away with a series of tangible mindset to immediately apply optimized Revenue Assurance implementation strategies.

• To learn approaches to Revenue Assurance implementation including methodology and process
• To learn how to optimize end-to-end Revenue Assurance strategies
• To learn how to outwit fraud by subscribers and distributors
• To discover the importance of cost-effective product definition and service provisioning
• To understand how the mediation system can be helpful as a revenue assurance tool
• To understand the impact of copyright issues
• and more ....

None

• Finance directors and managers
• Customer services directors and marketing professionals
• Network operations directors and Operation Decision Makers
• IT managers and audit managers
• Regulators and regulatory liaison managers and those who manage sales, pricing and product development.

On-site & Public

2 days