The Consumer Affairs Master Course is an ideal training resource for professionals involved in or wishing to learn more about the regulation of the communications sector, Consumer Organizations, Financial Markets, particularly those working for operators, regulators and all telecom sectors.
The course provides delegates with an in-depth knowledge of the principles of Economic Analysis & Modeling and regulatory models before examining key subjects such as universal service, licensing regimes, interconnection, cost allocation and tariffs.

The Consumer Affairs Master Class covers the following main areas:
• Consumer Choice
• Consumer Rights
• Quality of Service
The course also includes an interactive workshop.

General telecom concepts.

The Consumer Affairs Course is of particular interest to a range of professionals working in the Telecom Sector for Governmental Authorities, Consumer Organizations, Financial Analysis, Service Providers, and Regulator Bodies.

On-site & Public

2 days