Faced with a rapidly changing business environment, organizations are under pressure to effect dramatic performance improvements. Business process reengineering (BPR) improves productivity through redesign, innovation and the enabling power of modern technology. In this course, you gain the critical skills needed to implement BPR within your organization. It provides a use case-driven approach utilizing proven tools and techniques for reengineering key elements of your business
· Select, organize and implement a business reengineering project
· Achieve competitive advantage by capitalizing on technology opportunities
· Maximize customer satisfaction by matching process design to customer needs
· Identify typical symptoms of business process dysfunction
· Redesign workflow and structure successfully within the business
· Ensure best practice through the application of business patterns
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Business analysts, systems analysts and those who lead or participate in projects that involve simplifying, improving, restructuring, modeling or reengineering key business processes