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Mini MBA for IT Managers
Description

The new programme features more focused technology modules and a greater emphasis on the business aspects of telecoms. The course offers delegates a challenging and rewarding experience that will equip them with the skills and knowledge they need to succeed in the telecoms industry

Course Objectives

Use the world’s most popular IT service management process model – ITIL – as an enabler to improve IT performance. Participate in this program and learn how to turn IT into a true, value added business partner. You’ll learn a proven approach for:

Ø Reducing IT costs

Ø Improving alignment between IT and other business processes

Ø Eliminating “silos” by integrating key IT processes

Ø Strengthening lines of communication & leadership

Ø Instilling a service and business cul­ture

Ø improving project management & financing

Prerequesite
IT Knowledge.
Who Should Attend

IT people, managers and engineers.

 

Type
On-site & Public
Duration
5 days