The new programme features more focused technology modules and a greater emphasis on the business aspects of telecoms. The course offers delegates a challenging and rewarding experience that will equip them with the skills and knowledge they need to succeed in the telecoms industry
Use the world’s most popular IT service management process model – ITIL – as an enabler to improve IT performance. Participate in this program and learn how to turn IT into a true, value added business partner. You’ll learn a proven approach for:
Ø Reducing IT costs
Ø Improving alignment between IT and other business processes
Ø Eliminating “silos” by integrating key IT processes
Ø Strengthening lines of communication & leadership
Ø Instilling a service and business culture
Ø improving project management & financing
IT people, managers and engineers.